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Privacy & Cookie Policy

Privacy Policy

Last updated: 06/02/2026

This Privacy Policy explains how Finex Learning Ltd (“Finex Learning”, “FL”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit www.finexlearning.com (the “Website”) or interact with us in connection with our courses, services, and events.

This Privacy Policy applies globally and is intended to comply with applicable data protection and privacy laws, including the UK GDPR, EU GDPR, ePrivacy laws, CCPA/CPRA (California), PIPEDA (Canada), and other relevant international regulations.

1. Who We Are

Data Controller:
Finex Learning Ltd
Registered in England and Wales
Company Number: 15655611
Website: www.finexlearning.com

For data protection enquiries, please contact us at:
Email: info@finexlearning.com
Address: 104, Corio House, 12 The Grange, London SE1 3GW, UK
Phone: +447732638697

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Identity Data – name, job title, employer, professional details
2.2 Contact Data – email address, telephone number, business address
2.3 Account and Booking Data – course applications, attendance records, payment status
2.4 Technical Data – IP address, browser type, operating system, device identifiers
2.5 Usage Data – pages visited, interactions with the Website, session data
2.6 Marketing Preferences – communication preferences and consent records
2.7 Audio/Visual Data – recordings of live or online courses where applicable

We do not intentionally collect special category data unless legally required and explicitly disclosed.

3. How We Collect Personal Data

We collect personal data when you:

3.1 submit enquiries or application forms
3.2 book or attend a course
3.3 communicate with us by email, phone, or online
3.4 use our Website or learning platforms
3.5 attend in-person or remote events
3.6 interact with marketing communications

4. How We Use Personal Data

We use personal data to:

4.1 deliver and administer courses and services
4.2 process applications, bookings, and payments
4.3 communicate with Clients and Delegates
4.4 provide access to online learning platforms
4.5 record and distribute course content where consented
4.6 improve our Website and services
4.7 comply with legal and regulatory obligations
4.8 protect our business and users from fraud or misuse

5. Legal Bases for Processing (Where Applicable)

Depending on jurisdiction, we process personal data under one or more of the following legal bases:

5.1 performance of a contract
5.2 compliance with a legal obligation
5.3 legitimate business interests
5.4 consent (where required)

You may withdraw consent at any time where processing is based on consent.

6. Sharing of Personal Data

We may share personal data with:

6.1 service providers and suppliers acting on our instructions
6.2 payment processors and IT providers
6.3 learning platform and analytics providers
6.4 professional advisers and regulators
6.5 authorities where required by law

We do not sell personal data.

7. International Data Transfers

Personal data may be transferred to and processed outside your country of residence. Where required, we implement appropriate safeguards, including standard contractual clauses or equivalent legal mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Retention periods vary depending on the nature of the data and applicable legal obligations.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

10. Your Privacy Rights

Depending on your location, you may have the right to:

10.1 access your personal data
10.2 request correction or deletion
10.3 restrict or object to processing
10.4 withdraw consent
10.5 request data portability
10.6 opt out of certain data uses (including marketing)

Requests may be submitted using the contact details above.

11. Marketing Communications

We may send marketing communications where permitted by law. You may opt out at any time by using the unsubscribe link or contacting us directly.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Website. Details of how we use cookies are set out in our Cookie Policy.

13. Children’s Data

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

16. Complaints

If you have concerns about how we process personal data, you have the right to lodge a complaint with your local data protection authority.

For UK users, this is the Information Commissioner’s Office (ICO).

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Cookie Policy

Last updated: 06/02/2026

This Cookie Policy explains how Finex Learning Ltd (“Finex Learning”, “FL”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit www.finexlearning.com (the “Website”).

This policy applies globally and is designed to comply with applicable data protection and privacy laws, including (where applicable) the UK GDPR, EU GDPR, ePrivacy Directive, PECR, CCPA/CPRA (California), PIPEDA (Canada), and other international privacy frameworks.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile device) when you visit a website. Cookies allow a website to recognise your device, store preferences, and improve functionality and performance.

Cookies may be:

  • Session cookies, which expire when you close your browser; or

  • Persistent cookies, which remain on your device until they expire or are deleted.

2. Similar Technologies

In addition to cookies, we may use similar technologies such as:

  • pixels and tags

  • web beacons

  • local storage

  • scripts and SDKs

For simplicity, all such technologies are referred to as “cookies” in this policy.

3. How and Why We Use Cookies

We use cookies to:

3.1 Ensure the Website functions correctly and securely
3.2 Enable core features such as navigation and form submission
3.3 Remember user preferences and settings
3.4 Analyse Website usage and performance
3.5 Improve content, usability, and user experience
3.6 Detect and prevent security risks or misuse

We do not use cookies to directly identify you unless you voluntarily provide personal data (for example, via a form submission).

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Website and cannot be disabled through our systems. They are usually set in response to actions such as setting privacy preferences, submitting forms, or accessing secure areas.

Legal basis (where applicable):
Legitimate interest / contractual necessity

4.2 Functional Cookies

Functional cookies enable enhanced functionality and personalisation, such as remembering preferences or region settings.

Legal basis (where applicable):
Consent

4.3 Performance and Analytics Cookies

These cookies collect aggregated and anonymised information about how visitors use the Website (for example, pages visited, time spent on pages, and error reports). This helps us measure performance and improve the Website.

We may use third-party analytics providers such as Google Analytics or similar services.

Legal basis (where applicable):
Consent

4.4 Marketing and Tracking Cookies

Where used, these cookies may track browsing activity across websites to help deliver relevant content or measure the effectiveness of marketing campaigns.

Finex Learning does not sell personal data. Any use of such cookies is subject to user consent where required by law.

Legal basis (where applicable):
Consent / Opt-out rights (jurisdiction-dependent)

4.5 Third-Party Cookies

Some cookies may be placed by third-party services that appear on our Website (for example, video players, analytics providers, or embedded content).

We do not control these cookies. Their use is governed by the privacy and cookie policies of the relevant third parties.

5. Cookie Consent and Preferences

When required by applicable law, we obtain your consent before placing non-essential cookies on your device.

You may:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your cookie preferences

You may change or withdraw your consent at any time using:

  • our cookie management tool (where available); or

  • your browser settings.

6. Your Privacy Rights (Global)

Depending on your location, you may have rights to:

  • access information about cookies and personal data

  • withdraw consent at any time

  • opt out of certain tracking or analytics

  • request deletion or restriction of personal data

Requests relating to personal data should be made in accordance with our Privacy Policy.

7. Managing Cookies via Your Browser

Most browsers allow you to control or block cookies through their settings. Please note that disabling cookies may affect Website functionality.

Browser support resources:

8. International Data Transfers

Where cookies involve data processing outside your country of residence, appropriate safeguards are implemented in accordance with applicable data protection laws.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in law, technology, or our business operations. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact:

Finex Learning Ltd
Email: info@finexlearning.com
Address: 104, Corio House, 12 The Grange, London SE1 3GW, UK
Phone: +447732638697

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